Last Updated: 2/4/25

Welcome to ClientDial ("Service", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our website and services. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Acceptance of Terms

By accessing or using ClientDial, you confirm that you have read, understood, and agree to be bound by these Terms. Your continued use of our Service constitutes your acceptance of any modifications or updates to these Terms.

2. Description of the Service

ClientDial provides a software platform designed to help businesses with customer support.

3. Account Registration and Security

• Account Creation: To access certain features of our Service, you are required to register for an account. Registration can be completed using your email and password or through third-party sign-on options such as Google or Apple SSO.
• Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access or any other security breach related to your account.

4. Paid Subscriptions

ClientDial offers paid subscription plans with different tiers:

• Pro: $99 per month plus usage charges

Your subscription will be billed on a monthly basis. Details regarding billing cycles, cancellation, and refunds are provided during the sign-up process and within your account settings. By subscribing, you agree to the pricing and billing terms outlined at the time of purchase.

5. User Responsibilities and Acceptable Use

When using our Service, you agree to:

• Provide accurate, current, and complete information during registration and throughout your use of the Service.
• Use ClientDial solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict others' use of the Service.
• Refrain from any actions that could damage, disable, overburden, or impair the Service.
• Comply with all applicable laws and regulations.

No additional guidelines or restrictions beyond the above are imposed on your use of the Service.

6. Disclaimer of Warranties

ClientDial is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties—either express or implied—that:

• The Service will meet your requirements.
• The Service will be uninterrupted, secure, or error-free.
• The information, content, or services provided are accurate, complete, or reliable.

Your use of the Service is at your sole risk. All services are provided without any warranty of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

In no event shall ClientDial, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, loss of profits, data, or other intangible losses—arising from your access to or use of, or inability to access or use, the Service, even if we have been advised of the possibility of such damages.

8. Termination

We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice or liability, if you breach these Terms or engage in any conduct that we deem, in our sole discretion, to be inappropriate or harmful. This termination may occur at any time and for any reason, with or without cause. The Service is provided as is, and we make no guarantees regarding continuous or uninterrupted access.

9. Modifications to These Terms

ClientDial reserves the right to modify or update these Terms at any time. We will indicate any changes by updating the "Last updated" date at the top of this document. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in New York, New York.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

• Email: team@clientdial.com